We offer free nationwide delivery for non-bulky products that ship from Sydney, when your order total is over $30.
Freight and insurance costs from our competitors are hard to compare easily, since these costs are always hidden in their checkouts, along with their credit card and insurance surcharges. This means you'll have to waste time by making an account on their site and then go through their checkout process to find out all the hidden fees. We've found it's almost impossible to pay their actual advertised prices, due to their adoption of drip pricing.
With AusPC, your buying experience is simplified, because we give you a "delivered" all-in price, for the vast majority of our products, and you won't need to check out and make an account to find out your delivered cost. There's also no surcharges for credit cards, Paypal, or insurance with AusPC.
Sydney Customers - no freight added when your order is below 25Kg:
We ship up to 25Kg from our Sydney warehouse to Sydney Metro destinations for no extra charge - freight will be added over 25Kg.
Customers outside Sydney - no freight added when your order is under 3Kg:
When your parcel is over 3Kg, or it won't fit into an Express Satchel, we will need to add additional freight.
The shopping cart will calculate freight automatically for orders shipping from Sydney, according to the size of the box and shipping destination. You can check the freight cost when you view your cart by clicking the "Estimate Tax and Shipping" link.
If you ask us to ship from a supplier warehouse outside Sydney:
For some suppliers, we may have to manually add freight and take an additional payment when our staff process your order after checkout. This is because many wholesalers have a drop-ship surcharge for their resellers, due to courier redelivery/redirection surcharges from delivery attempts to unattended homes. One supplier in WA only ships to Perth customers, so when a product is only available from this supplier, it will be flagged as "In stock - Perth delivery only".
Paypal does not allow multiple payments to be taken for orders, so if your Paypal-paid order requires additional freight due to being shipped from interstate, we will need to refund your original order, and you will need to submit a new one with a different payment method.
As our margins are very low, and there's no allowance for shipping costs in products priced below $30, we'll only accept low-value orders (below $30) for an additional charge of $9.90 to cover the cost of express shipping these low-value orders to your address or to our office if you ask for pickup. The shopping cart will let you know if this handling charge is needed - mobile devices will not get this warning if they are accessing the site's mobile version, so we will contact you if you manage to checkout a below-$30 order, and give you the option to add the handling charge or cancel the order.
In the event of a returned delivery due to change of mind or unattended delivery address, we reserve the right to deduct the actual freight cost we incurred, in addition to the restocking charge, from any store credit issued.